Once your order is verified and your payment is approved, processing begins. This takes approximately 1 - 2 business days -- not including weekends or holidays.
After processing, orders are shipped from the Elemental Promise workshop located in North Brunswick, NJ. If an invalid address was provided at the time of order, you will receive an email from Customer Support Team requesting a new address to ship to which may prolong processing times.
You will receive a confirmation email once your order is shipped. Domestic orders are shipped via United States Postal Service. The USPS delivers packages Monday through Saturday.
This process begins after processing time, which typically takes between 1-2 business days (not including weekends or holidays. Please note, our time zone is Eastern Standard Time -- EST.