PRIVACY POLICY
Last Updated: August 2025
Elemental Promise respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Information You Provide:
Name, email address, phone number
Billing and shipping addresses
Payment information (processed securely through our payment processor)
Product reviews and testimonials
Communication preferences
Custom consultation details
Automatically Collected Information:
IP address and browser information
Website usage data and analytics
Cookies and tracking technologies
Device and location information
2. How We Use Your Information
To Process Orders:
Fulfill and ship your purchases
Process payments and prevent fraud
Send order confirmations and shipping updates
Provide customer service
For Marketing (with your consent):
Send newsletters and promotional emails
Share new product announcements
Provide seasonal ritual guides and wellness tips
Offer exclusive discounts and early access
To Improve Our Business:
Analyze website usage and customer preferences
Develop new products and services
Enhance website functionality
Ensure security and prevent fraud
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
Service Providers:
Payment processors (Stripe, PayPal)
Shipping companies (USPS, UPS, FedEx)
Email service providers (Mailchimp, ConvertKit)
Website analytics (Google Analytics)
Customer service platforms
Legal Requirements:
When required by law or legal process
To protect our rights and property
To ensure user safety and security
4. Data Security
We implement appropriate security measures to protect your information:
SSL encryption for all transactions
Secure payment processing
Regular security audits
Limited access to personal information
Secure data storage practices
5. Cookies & Tracking
Our website uses cookies to:
Remember your preferences and cart items
Analyze website traffic and usage
Provide personalized content
Enable social media features
You can control cookies through your browser settings, but some website features may not function properly without cookies.
6. Email Communications
Newsletter Subscriptions:
You can subscribe to our email list for ritual guides, product updates, and wellness tips
You can unsubscribe at any time using the link in our emails
We will not send promotional emails without your consent
Transactional Emails:
Order confirmations, shipping notifications, and customer service communications are necessary for business operations
7. Your Rights
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Opt-out of marketing communications
Transfer your data to another service
To exercise these rights, contact us at saphow@elementalpromise.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.
9. Children's Privacy
Our website and products are intended for adults 18 and older. We do not knowingly collect personal information from children under 18.
10. International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
11. Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website constitutes acceptance of any changes.
12. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
Elemental Promise
Email: saphow@elementalpromise.com
Address: P.O. Box 694, Dayton, NJ, 08810
Phone: upon request
We typically respond to privacy inquiries within 48 hours.
These policies are designed to protect both Elemental Promise and our valued customers while maintaining transparency and trust in our sacred business relationship.